The part of the payment service Swish handling e-commerce has been down for the past two weeks.
Now confirm the company behind Swish Gets Wish, to Breakit stop will be until the end of August .
Ekwall: “Had a memory problem”
Swish built simply too poor solution, which can not handle the capacity requirements.
– When we developed new service so we made a technical choice which the implementation was wrong, which meant that we had a memory problem. After a while the slower and more sluggish. For some users went transactions through while for others it was a glitch, says Per Ekwall to Breakit.
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Per Ekwall regret the consequences stop must for e-commerce.
– We are well aware of the problems that caused you to some traders, but it is important to take time to develop something that is future-proof, says Per Ekwall, press officer at Gets Wish, to Breakit.
Patrik Müller, e-commerce expert on payment company Dibs, regrets that Swish been poor in communications to e-commerce stores.
– swish must centralize operational information instead of referring to the banks. In addition, they must provide accurate and updated information which they have not done. At such a large break they must also tell you what the reason is, he says to Breakit.
Swish has 4.5 million users
Swish has in just a few years established itself as a leading Swedish player for payments over the phone. The service has 4.5 million users and has long since overtaken the services that Klarna and Paypal as the most popular mobile payment service .
Gets Wish owned by a group of banks which includes the four major banks Handelsbanken, Nordea, SEB and Swedbank.
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