The information has been rather vague from Samsung’s side. Faults that affected some of their smart TV models and that the case had the highest priority. On various forums and in social media was submitted questions when everything worked again and why it överhuvudataget did not work out, unanswered.
read more Samsung smart TV is not so smart – disruption prevents Netflix and Viaplay
Until now: The reason was an error in matching between the country code and the relevant server.
“On February 24 , we conducted a regular update of SmartHub server. During this process, we received reports that some of our customers, in some countries , ran into problems with hooking up the smart television to the server, “writes Samsung in an email to IDG.se
Bug Reports have come from well Sweden, the Netherlands and the comments in various forums is from Russians, Americans and Englishmen. Now, however, the error being corrected.
– If you users experiencing problems, they are of course welcome to contact our support. One should 1) Turn on the TV 2) Click the Smart Hub 3) the TV automatically updated. The TV must of course be connected to the Internet, says Eric Juhlin, press contact at Samsung Sweden.
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